Cancelling An Order

You can cancel your order only if it has not been dispatched from our warehouse. For this you can whats app us at +91 8825739743 or drop a mail shoponline@greentikki.com. If the order has already been shipped from our warehouse, the return policy is as follows.

Item Received in Damaged Condition / Manufacturing Defect / Wrong Item Delivered

  1.  If you have received damaged product or the wrong item, please mail us at shoponline@greentikki.com.We will arrange for the pickup and notify you.
  2. If the item passes the quality check, we will try and replace the product as soon as possible or issue a full refund if you wish to.

Change of mind / Want a different Size or color

  1.  In some cases you might not like the product or want different size then mail us at shoponline@greentikki.com or Whats app +91 8825739743   with order number and reason for return.
  2.  Please send the package back to us at your own courier cost.
  3. As soon as we receive the product in our warehouse it will undergo quality check and will exchange the product with different product or same product with different size. Shipping charge will apply in this case
  4. If you do not want to exchange refund is done deducting the shipping charge.
  5. Sale of clearance sale items are final and will not be exchanged.
  6. This option is not available for premium collections.